FAQ
Yes, this is the official website of MFansClub. If you think that someone is pirating, reselling our content, or impersonating us elsewhere, please let us know via email.
We often post one or more short(s) per day, and we typically publish one longer video per week. Around once a month, our models are also open to doing on-demand scenes for our top subscribers.
You will be billed based on your purchased membership plan. If you’re unsure about what that means for your plan, you can always refresh your memory here.
To log into your account, you will need the correct username (or email address) and password. If you find that your usual username/email and password won’t work, we suggest resetting your password as described below. And if you encounter issues with that process, please let us know via a support ticket as soon as possible.
To reset your password, scroll up, click the profile icon in the main menu, then click on Forgot password? once the new page loads. Enter your username or the email address that you used to sign up, click on Reset password, and you will receive a password reset email within a short period of time. Follow the instructions from the email to proceed. If you can’t see the email, check your spam folder. If the email isn’t there, feel free to send us a message.
You can point out any issues regarding the site by contacting us here.
All our content is privy to download protection, meaning that it cannot be downloaded — only streamed from the website. You can stream the content at any time and from any device, though, as long as you’re properly logged in.
Most of the time, playback problems are a consequence of a slow internet connection or misplaced traffic. To access the site at full capacity, make sure that you don’t have any active downloads, untended browser tabs, or that you aren’t using a shared or public network. If that fails, we suggest restarting your machine or trying a different browser.
Just scroll to the bottom of any page on the site, click on Contact, describe your issue, enter your email, and click Send Message. You’ll hear back from our team as soon as possible.